An IT outsourcing agreement generally refers to a commercial relationship between two or more parties, whereby one party, the contractor, provides services to another party, the customer or client. The term ‘outsourcing’ refers to an instance in which a company decides to transfer certain parts of their IT functions and processes from in-house or on-site resources to third-party outsourced providers. In this guide, you will learn about the definition and advantages of IT outsourcing and how to collaborate with technology services providers.
Author: Eric McConnell
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